OUR COMMITMENT TO YOU
Our commitment to you runs deep. For over 26 years we have been providing exceptional products and service that benefit you and your customers. Quality Filters continuously strives to provide a more valuable experience through the expansion of innovative products and “customer first” service. We are driven to bring you more cost-effective, energy efficient solutions through our research and development. Our quality products and service have proven our commitment and care for our customers time and time again.
When you rely on Quality Filters it’s always easy to obtain answers and creative solutions focused on your needs. When you think of filters, think simple, think smart. Think Quality.
CUSTOMER SERVICE COMMITMENT
Our enthusiasm extends beyond our products to our attitude about customer service. When you call us, you’ll talk to an experienced representative. All of our sales and customer service representatives are NAFA certified air filter specialists, ready to assist you with a filtration solution.
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 Quality Filters, Inc., has been named as the 2011 Innovator Award recipient for the state of Alabama by the Southern Growth Policies Board. This prestigious award is presented to one private-sector manufacturing company in each of Southern Growth’s member states in recognition of success achieved as a result of adopting innovative manufacturing practices, as well as a focus on continuing innovation in manufacturing.
“In our nearly 30 years of operations, Quality Filters has grown from a small manufacturing company to a competitive presence in the national marketplace. Our commitment to continuous improvement and ongoing emphasis on coming up with new and better ways to meet the needs of customers with high quality, cost-effective products – today and into the future – has uniquely positioned the company to take the lead in adopting innovative manufacturing practices in the air and paint filtration industry,” said Jim Gates, CAFS, brand manager for Quality Filters, Inc.
 The 2011 Innovator Award for Alabama was presented to Quality Filters at the Chairman’s Conference of the Southern Growth Policies Board in Roanoke, Virginia in June of 2011. The prestigious Innovator Award is based on nominations and selection by an outside evaluation panel. In order to be considered, companies must have incorporated innovative manufacturing technologies and processes into their core business operations and operate with a focus on continuing innovation.
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“We listen to our customers, create ways to better respond to their needs and pass along the improvements we implement over time.”
Rich Scott,
President
CAFS
“The value of the VISION™ program to our distributors will be the ability to better hear their voices, to create ways to better respond to the needs that they communicate to us, and to sustain the improvements we implement over time.”
Jason Henderly,
Sales Manager
CAFS, NCT
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Award-winning Processes Help Keep Costs to a Minimum
Quality Filters, Inc. in Robertsdale, Alabama has recently received the “Industry Innovator Award” from the Alabama Technology Network (ATN).
Quality Filters, Inc., chosen out of over 50 nominees, was recognized by ATN in part because of the company’s focused use of lean/sigma to eliminate areas of waste in their manufacturing process. This process has been developed into a special company continuous process improvement program called VISION™, which stands for Value Individuals, Sustain Improvement and
Outperform Needs.
VISION™ allows all our team members to become actively involved in improving our productivity and quality every day. According to CEO George Spottswood, “Getting better every day is about survival. It is about thriving in a globally competitive quality environment.” |
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By being committed to thinking lean and focusing on continuous product and process improvement, we will create the total filtration solution for your company and be able to show how costs are cut to the minimum while increasing Indoor Air Quality.
While we’re never content to rest on our laurels, our award offers tangible evidence that at Quality Filters Inc., we’re putting our money where our mouth is. |
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